Some rules for visitors
1. Planning your visit
Prior to your visit, particularly during extremely busy times and in the case of single visitors, we suggest booking your ticket here, in order to avoid lengthy queues on admission. Booking is optional and charged, but enables reducing waiting times. The ticket allows a single entry and cannot be reused. The museum staff may ask you to show your ticket at any point during the visit, and it must therefore be kept carefully for the entire length of the visit.
The offer framework and opening times may be viewed in each museum lobby or here.
Works which are on temporary loan to other institution for exhibitions, temporarily absent due to maintenance or restoration interventions, or for other reasons, may be consulted here.
Backpacks, bags, umbrellas and other large objects must be stored in the cloakroom prior to entry. Storage is free. Some museums envisage a metal detector inspection.
2. Visitors’ behaviour inside the Uffizi Galleries
All visitors must comply with the common rules of good manners. In general, no behaviour which may compromise the safety of the works or of other visitors is allowed. The general indications given in the museum signs and indicated by the museum staff must be observed. Voices should be kept moderate. Clothing which is appropriate to the formal setting of the museum is required (for example, visiting the museum in a bathing costume or skimpy clothing is considered inappropriate). It is forbidden to walk barefoot or bare-chested in the museum.
Visitors under the age of 12 must be accompanied by an adult. Mobile phones must be turned off or at least placed in silent mode.
It is absolutely forbidden to:
- touch the works of art or to place objects close to them which may cause damage (with the single exception of the visually impaired or the blind, in relation to the works included in the dedicated itineraries)
- lean on the base of sculptures or against walls
- run in the museum premises
- eat or drink in the exhibition areas
- introduce canned drinks
- introduce alcoholic drinks or corrosive drinks (e.g. Coca Cola)
- smoke (the prohibition also includes esmoking)
- use flash photography; to take photographs or videos using selfie sticks, lightstands, tripods or any kind of professional equipment
- write on or dirty the walls
- leave paper, bottles, chewinggum or other waste: use the appropriate bins!
- introduce knives and/or other metal objects into the museum; introduce any kind of firearm and/or dangerous material. Armed visitors (including those with a regular licence) may not access the museum; any special conditions must be notified and may possibly be agreed beforehand with the Institute Director.
- Introduce animals, with the exception of guide dogs for the blind, servicedogs assisting the disabled and pets for medical/therapeutic reasons (pet therapy) with a certificate issued by doctors belonging to public health services.
Security personnel, identified by a badge and in uniform, are available to provide information concerning the museum’s collections and services to visitors. Staff are responsible for the security of the works on display and that these regulations are followed. Visitors must therefore comply with indications given by security personnel, which are authorised to intervene if necessary and even to remove anyone whose behaviour may jeopardise the safety of the works of art or who may disturb other visitors.
3. Behaviour of school groups
Teachers may find information concerning the educational offer and materials here. School groups must consist of at most 25 students, plus accompanying persons.
Teachers are responsible for their classes; they must keep pupils together and disciplined and supervise that their behaviour should respect the place, other visitors and in general comply with the above given regulations.
4. Behaviour of tour guides and guided tours
Exercising the profession of tour guide inside the Uffizi Galleries is exclusively allowed to professional guides, pursuant to current legislation. For information concerning any reduced rates for tourist guides, please click here.
During the guided tour, the tone of voice must not disturb other visitors. No type of voice amplifier is allowed. Given the necessity to maintain a silent and respectful environment as far as is possible inside the museum, groups of eight visitors or more must use muting equipment (Whisper). No laser pointers may be used to indicate the works of art. Visitors accompanied by guides must remain in a group, follow the guide and keep an appropriate and respectful behaviour, as given in the above indications. Groups must not exceed 25 people.
5. Behaviour in case of emergency
In cases of high attendance, staff may temporarily close some rooms or itineraries in order to safeguard both the works on display and visitors.
In cases of alarm and/or emergency, visitors must follow the appropriate signs and the indications given by the security personnel. In case of evacuation, all visitors must proceed in an orderly manner, following the directives given by the staff in charge.