Frequently Asked Questions


Where can I buy tickets?

You can buy tickets through the following channels:

  • Online. A booking fee of €4.00 for the Uffizi, €3.00 for the Pitti Palace and €3.00 for the Boboli Gardens will be added to the standard ticket price. Click here to buy your tickets.
  • At the ticket offices of the Uffizi, Pitti Palace, Orsanmichele Museum and the National Archaeological Museum of Florence.


Am I eligible for free entry?

Check here if you are eligible for free entry.

Am I eligible for a concession ticket?

Concession tickets apply to young people aged between 18 and 24 up to the day of their 25th birthday included, with a valid ID document from the European Union and from non-EU countries "on condition of reciprocity".

For more information, please click here.

Are there any free admission days?

The museums belonging to the Uffizi Galleries are open free of charge on the first Sundays of each month and on the occasion of the national holidays of 25 April (Liberation Day), 2 June (Republic Day) and 4 November (National Unity and Armed Forces Day). More info.


What is a pass and how does it work?

A pass is valid for five consecutive days and allows one-time admission to each museum—the Uffizi, Pitti Palace and the Boboli Gardens in addition to the National Archaeological Museum and also to the Museo dell'Opificio delle Pietre Dure, with priority admission. Priority admission does not apply on free entrance days (or time slots).

Booking is required only for the Uffizi, which will therefore be the first museum to be visited. Please go to door 3 of the Uffizi 15 minutes before the scheduled time. Pitti Palace and the Boboli Gardens can be visited only after having visited the Uffizi, without any time constraints or additional booking, within five days from the activation of the pass. More info.


Are annual passes available?

The PassePartout is our annual pass offering unlimited admission for 365 days from the date of purchase as well as priority admission.

The PassePartout can be purchased at the museum ticket offices or online by clicking here.

For more information, please click here.


How do I book with my FirenzeCard?

Please, visit the official website of FirenzeCard for up-to-date information.



Why do I need to book?

Booking provides priority admission and is subject to an additional booking fee. Booking is optional on weekdays. However, it is mandatory on bank holidays and weekends.

Prices: €4.00 for the Uffizi, €3.00 for Pitti Palace and €3.00 for the Boboli Gardens.

Bookings can be made via the following channels:

Online by clicking here

Via phone by calling +39 055 294883 during opening hours: Mondays to Fridays from 8.30am to 6.30pm and Saturdays from 8.30am to 12.30pm.

When buying online, be sure to read and accept our Terms and Conditions of Service. Bookings, once made, cannot be changed.

You will then be able to show your booking in both paper and digital format.

To collect your tickets, please go to door 3 of the Uffizi 15 minutes before your booking time.


Why can't I find tickets for the day or time I want?

Bookings for time slots are limited, so your desired time slot may be sold out. If this happens, please select a different date and time. On weekdays you can also come to the museum without booking, but please bear in mind that the waiting time can be rather long.

Remember that booking is mandatory on bank holidays and weekends.


Can I change my booking? What happens if I'm late?

Changes to bookings are not allowed. If you are late, you will still be able to collect your ticket, but priority admission is not guaranteed.

How do group bookings work?

Groups of more than eight people must book by calling +39 055 294883 during opening hours: Mondays to Fridays from 8.30am to 6.30pm and Saturdays from 8.30am to 12.30pm.

Groups can include up to a maximum of 16 people, including their guide or any other accompanying person.

Groups of seven or more visitors must be equipped with the whisper system, except in the Boboli Gardens.

At the Uffizi, groups of 11 or more visitors will be subject to a surcharge of €70.00 per group in addition to the standard ticket price.


How do bookings work for schools?

Booking is free of charge and mandatory for Italian and other European schools. Bookings must be made by calling +39 055 294883 during opening hours: Mondays to Fridays from 8.30am to 6.30pm and Saturdays from 8.30am to 12.30pm.

Groups must be accompanied by teachers and must consist of a maximum of 16 students.

In case of tickets being sold out, the group will be charged the ticket rate corresponding to the students’ age group.

Please, click here for more information.

Are there any special openings?

The Uffizi Galleries may have different opening hours in the case of special events or periods during the year.

Please see the Notices section for communications and updates.

Are there any security checks in place?

A metal detector is installed at the museums' entrances. The staff is responsible for the safety of the works on display, for the visitors and their compliance with these rules. Visitors are therefore required to comply with the instructions provided by the security personnel, who are authorized to intervene if necessary also to remove those who, with their behaviour, endanger the safety of the works of art or disturb other visitors.Please, do not enter with bulky luggage and/or long umbrellas. See the code of conduct before entering.


Is a cloakroom service available?

Visitors can use our free cloakroom service on the ground floor for storing bulky items during their visit (maximum size accepted: 40 x 40 x 50cm).


May I go to the museums and to the Boboli Gradens with dogs ore pets?

It is not possible to enter with animals, with the exception of guide dogs for the blind, servicedogs assisting the disabled and pets for medical/therapeutic reasons (pet therapy) with a certificate issued by doctors belonging to public health services.We kindly ask for advance notice of the presence of servicedogs and pet therapy animals by sending an e-mail to and attaching the relevant certification.


What rules are visitors expected to comply with in the Uffizi Galleries?

The museum is an institutional building: appropriate behaviour and respect for other visitors is expected.

In addition, visitors must follow the museums' signage and the indications of the staff. It is mandatory to turn off or mute mobile devices such as smartphones and tablets, to keep a moderate tone of voice and wear appropriate clothing.

Specifically, it is strictly forbidden to:

  • touch or damage the artworks in any way;

  • consume food and beverages in exhibition areas;

  • smoke, including electronic cigarettes;

  • use selfie sticks, stands, tripods or trekking poles;

  • take photos with flash;

  • enter the building with knives, metal tools or weapons of any kind;

  • enter the building with pets, except for the abovementioned exceptions;

  • enter the building with liquids except for 1/2 litre bottle of water, LAGs for medical reasons including baby food;

  • run;

  • deface walls or litter.

Please read the full Regulations.  


Can I take photos of artworks?

Within our buildings, visitors are permitted to take amateur photos and videos for personal or research purposes. The use of flash, stands, tripods or selfie sticks is prohibited.

Please view the full Regulations.


Do the Uffizi Galleries offer guided tours?

The Uffizi Galleries do not provide guided tours of the permanent collections.


How does the audioguide rental service work?

Audio and video guides are a non-bookable paid service that visitors can rent with an original valid ID document.

At the Uffizi, visitors will find audio guides immediately after entering the museum, at the cost of €6.00. The audio guides are available in Italian, English, French, Spanish, German, Polish, Russian and Japanese. The audio guide rental service closes at 5.00pm.

At Pitti Palace the video guides can be found at the ticket office at the cost of €8.00 for a single unit and €13.00 for two units. The video guide rental service closes at 4.00pm. All guides must be returned by 6.00pm.

The audioguide service is not available for the Boboli Gardens.

Are there any activities for schools?

The Uffizi Galleries organise activities and workshops designed specifically for schools.

Please, visit our dedicated section on these activities.

For more information, please contact the Department of Education:


Are there any activities for families?

The Uffizi Galleries offer opportunities for families with children and teenagers, on their own or on guided tours.

Please, visit our dedicated section on these activities.

For more information, please contact the Department of Education:


Are there activities for visitors with disabilities?

The Uffizi Galleries offer opportunities for visitors with disabilities.

Please, see our Accessibility page.

Please, contact the Department of Accessibility for more information:


Can I see a list of temporarily not-on-display artworks?

The Department of Exhibits and Records regularly updates the list of artworks currently not on display.

Please, click here to see the full list of artworks temporarily not on display.


Can I take professional photos and videos inside the Galleries?

For-profit photography and filming is subject to strict rules and fees.

Please click here to learn how to get permission to take professional photos and videos and the relevant fees.


How can I get a reproduction of an artwork?

The Photographic Archive is responsible for reproductions of artworks and carries out ongoing documentation activities.

To request and purchase reproductions, please visit this page.


Where do I find information and news about the artworks?

Our Digital Archives are the best way to find information about the artworks at the Uffizi Galleries.

Available resources:

Visitors can also consult the archives of the former Polo Museale Fiorentino.


Are scholars eligible for free admission?

Scholars and researchers are eligible for free admission for limited periods only.

Authorisations must be approved by the Director of the Uffizi Galleries. Please, send to the Office of the Director a cover letter signed by a supervisor or mentor, specifying the area of study and the research field:

For more information, please see the section dedicated to scholars.


How do I access the Uffizi Library?

Established by Grand Duke Peter Leopold in the second half of the 18th century, the Uffizi Library today houses around 78,600 volumes.

Admission is reserved for people who ask for books' consultation.

For more information, please download the Regulations from the section dedicated to the Library 

For more information, please contact:


Can I organise a private event at the Uffizi Galleries?

Some premises and spaces of the Uffizi Galleries may be granted for private use.

For more information, please click here.


Can I do an internship at the Uffizi Galleries?

The Uffizi Galleries can select applications for curricular training internships pursuant to Ministerial Decree 142/98 and subsequent amendments and additions. A mandatory prerequisite is the existence of an ongoing agreement in force between the Uffizi Galleries and the relevant training provider/Institute/University.


Can I submit a job request?

The Uffizi Galleries belong to the Italian Ministry of Culture: the recruiting of human resources is therefore carried out through a public competition.

Check for any open call on the official page of the Ministry: Homepage - Ministry of Culture.