How to book museum tickets

The benefits of booking

It is usually the case to find long queues to enter the museums of the Uffizi Galleries, especially during peak season. To reduce your waiting time, you can book your visit and buy tickets to enter at a specific time.

• € 4 for The Uffizi

• € 3 for Pitti Palace

• € 3 for the Boboli Gardens

• Free for school groups

• Buying your tickets online. Use the B-ticket platform to book the day and the time you want to visit and then pay for your ticket/s. You will receive a confirmation email that you need to keep.

• Go to the museum ticket office. Present your confirmation email, either printed or on your smartphone or tablet, and you will receive your admission ticket/s. For the Uffizi, you will need to go to Door 3 (reservations).

• Call +39 055294883.

• Our operators can answer you in Italian and in the most widely used languages. The service is available from 8:30am to 6:30pm, from Monday to Friday, and from 8:30am to 12:30pm on Saturdays.

• After choosing the day and time of your visit, you will receive a booking code.

• Go to the museum ticket office. When you present your booking code, you can pay for and receive your tickets. For the Uffizi, you will need to go to Door 3 (reservations).

You can purchase your tickets to visit the Uffizi Galleries at the following ticket offices:

• Ticket office at the Uffizi (pre-sale service). If there are queues, then it is better to go to other sales points.

• Ticket office at Pitti Palace

• Ticket office at the National Archaeological Museum of Florence (Piazza della Santissima Annunziata 9b, Florence).

• Ticket office at the Orsanmichele Museum (Via de'Calzaiuoli, Florence).

• Ticket offices in all the State museums in Florence, like the National Museum of Bargello (Via del Proconsolo 4, Florence).

For school groups from the European Union accompanied by their teachers, reservations are mandatory and free of charge, and entitle students and teachers to free admission, subject to availability.

Reservations can only be made by calling +39 055294883 until the maximum number of school groups guaranteed (daily quota) has been reached, as set by the Director. School groups must be organised in groups of a maximum of 16 pupils, including accompanying persons (28 for the Boboli Gardens).

When the daily quota has been reached, students and teachers can enter the museums as individual visitors, according to the regular admission conditions complying with:

• the existing legislation on ticketing (Free admission and reduced-price tickets);

• the existing rules concerning booking (Booking);

• the existing rules concerning groups (Extra fee for large groups and Mandatory use of earphones).

School groups are also are obliged to use earphones, both those in the daily maximum number of groups allowed and those entering as individuals. Accompanying teachers are therefore not allowed to conduct explanations without the use of earphones, and are required to supervise minors and schoolchildren. If groups are not already provided with earphones, they can rent them in the museums. In the event that teachers are not interested in providing explanations and wish to be exempt from the obligation to use earphones, they can fill out a declaration, which can be downloaded from this link or is available at the ticket office when collecting tickets. School groups interested in visiting the Boboli Gardens will be able to access them exclusively from the Annalena, Porta Romana and Forte Belvedere entrances. Entrance to the Garden from the Ammannati Courtyard of the Pitti Palace is reserved only for school groups in possession of the combined Boboli Garden + Pitti Palace ticket.

It is not possible to make reservations and priority admissions are not valid (such as for card and pass holders), except for disabled visitors and people accompanying them by law, pregnant women and school groups included in the maximum number of school groups guaranteed per day (daily quota), as set by the Director.