Persons with disabilities are entitled by law to free priority access to all State Museums of Florence for themselves and for a companion (only if specified in their certificate).
For visitors with reduced mobility, wheelchairs can be used free of charge, presenting an identity document at the reception service of all the museums. Guide dogs are welcome. Their presence must be specified at the time of the visit request.
The access ramp to the Uffizi's loggia is located in via della Ninna. The Ticket Office is located under the Western collonade close to Lungarno Anna Maria Luisa de' Medici. The accessible entrance to the museum is in the Vasari Auditorium, where it is possible to use the lift and start the visit from the second floor. The Gallery can be visited entirely on both the first and second floors.
We wish to inform visitors that the Prints and Drawings Cabinet is accessible only from the Grand Ducal Staircase. The elevators are not accessible. It is otherwise possible to reach the second floor first by using the elevator located in the Vasari Auditorium, and then go down to the exhibition floor through the Grand Ducal Staircase. We apologize for the inconvenience. The limitation is due to the area’s refurbishment and conservation works in progress, which is essential to make the museum more visitor-friendly.
From the square, the climb to the entrance of Pitti Palace is quite steep but gradual. An accompanying person is needed for visitors on wheelchairs. No steps are on the way to the internal courtyard of the Palace where the lifts are located (the lift shaft is on the left side of the staircase).
In the internal courtyard, on the right side after the cafeteria, is an accessible toilette.
The entrance to the museums is via lift. Two lifts are located at the end of the tunnel on the left of the staircase, past the cloakroom. The entrance width of the lifts is ca. 90 cm. Before taking the lift, it is recommended to ask the staff members, who have to check the correct opening of all the doors on the way to the museums’ entrances.
The Palatine Gallery and the Modern Art Gallery are entirely accessible along all directions; the only difficulty may be represented by some glass doors with push-pull opening which may be heavy to move so that a help might be necessary (in case, please ask the staff members for any assistance).
However these kinds of doors are very few because the communication between the rooms is direct, without any barrier. At the end of the Palatine Gallery are the Royal Apartments, which are totally accessible (the floor-covering consists of a moquette).
The Modern Art Gallery, on the second floor, is provided with an accessible toilet.
The Costume and Fashion Museum is accessible via a stairlift. It is thus necessary to ask the staff members for its activation. The Treasury of the Grand Dukes is accessible only on the first floor.
Two entrances are accessible: one is from Pitti Square and the other one from Annalena (via Romana 37/A). The Garden is accessible only with an accompanying person. The soil is predominantly made up of clay and gravel and is almost completely sloping, with climbs and descents.
The access through the internal courtyard of the Palace is on the left side, near the bookshop. From here the visitor is allowed to continue uphill on a curvy path up to the Amphitheatre, on the first terrace. Here is also a toilet accessible through a stairlift (for the use of which it is necessary to ask the staff). Keeping climbing uphill the visitor is allowed to reach the second terrace. Past the large central basin is the Porcelain Museum, not accessible at the moment. From here the visitor may continue on the left side, part on a plain path and part on the largest sloping paths up to the large Neptune’s basin on the lower part of the Garden, near the Porta Romana exit. To reach the basin from the lateral path the visitor has to mind a rounded off step of ca. 6 cm, traversable with the help of an accompanying person.
The Porta Romana exit is accessible (while the one along via Romana is not, owing to the difficult path which passes through a building with internal and external staircases).
Also the path back to the Palace through the lemon houses and greenhouses is uphill but accessible. The soil is made up of clay and gravel.