In compliance with art. 88 of Legislative Decree no.18 of 17 March 2020, within 30 days from the aforementioned date those who have purchased, for the period between 8 March and 3 April 2020, tickets and vouchers for the Uffizi Galleries' museums, can ask the sellers for refund by directly submitting their tickets or vouchers to them. The sellers are to issue a voucher equivalent to the sum paid within the following 30 days. The voucher is to be used within one year from its issue date.
For those who have purchased B-Ticket vouchers, please write to firstname.lastname@example.org. For vouchers purchased via a private agency, it is necessary to contact the agency itself.
We wish to inform people owning the Uffizi Galleries' annual Passepartouts still valid on the day 8 March 2020 (Combo, Uffizi, Pitti Palace, Boboli Gardens and Family), that their validity will be extended for a duration equal to the days missed during the period of the Uffizi Galleries' museums' closing until their re-opening.